Refund policy

For a digital marketing agency like AGRLIFE, a professional Refund Policy is vital. Since your work involves non-tangible assets (time, strategy, and digital creative), most agencies adopt a “No Refund” or “Service Milestone” policy to protect themselves from “chargeback” fraud after the work has been delivered.

Following your preference, here is a professional, titled, and paragraph-based Refund Policy without bullet points.

1. Service-Based Nature of Work AGRLIFE provides highly customized professional services, including Search Engine Optimization, Pay-Per-Click management, and strategic consulting. Due to the digital and service-oriented nature of our operations, work is considered delivered as time and resources are allocated to your project. Consequently, we maintain a strict policy regarding the non-refundable nature of our services once the execution or research phases have officially commenced.

2. Eligibility and Request Window We recognize that project requirements may change. Clients are eligible for a full refund of their initial deposit only if a written cancellation request is received within forty-eight hours of the initial payment and before any strategic planning or technical work has begun. Once the agency has initiated the onboarding process or assigned dedicated team members to a project, the initial payment becomes non-refundable to cover administrative and preparatory costs.

3. Milestone and Performance Terms For long-term contracts and larger projects, payments are often structured around specific milestones. In these instances, once a milestone has been reached and the deliverables have been reviewed or approved by the client, the corresponding payment is considered final. AGRLIFE does not offer refunds based on dissatisfaction with subjective results or external market fluctuations, as digital marketing performance is subject to various third-party platform variables beyond our direct control.

4. Third-Party Costs and Ad Spend Please be advised that any funds allocated to third-party platforms—including but not limited to Google Ads, Meta Advertising, or software subscription fees—are strictly non-refundable. These payments are made directly to the respective service providers on behalf of the client. AGRLIFE is not responsible for the refund policies of these third-party entities and cannot facilitate the recovery of funds once they have been deployed into active advertising campaigns.

5. Subscription Cancellations For ongoing monthly management services, clients may cancel their subscription at any time by providing written notice thirty days prior to the next billing cycle. While we do not provide prorated refunds for the current month of service, the cancellation will ensure that no further charges are applied for subsequent months. Upon cancellation, the client will continue to have access to the agreed-upon services until the end of the current paid billing period.

6. Formal Refund Procedure All refund requests must be submitted formally to our billing department via email at info@agrlife.com. Each request will be reviewed by our management team to assess the volume of work completed and the alignment with the signed Service Agreement. If a partial or full refund is approved, it will be processed using the original method of payment within fifteen business days of the approval date.

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